Naropa University IT Helpdesk

Working Remotely 17

• Zoom - Set Up and Basics
• Windows VPN Instructions - Check Point
• Windows VPN Instructions - Forticlient
• How to Access Colleague Self-Service
• Windows - Remote Desktop Connection to Naropa PC

See all 17 articles

Password Help - ALL Users 4

• How To Reset a Forgotten Password
• How to Update Your Password
• When you recently updated or changed your Password
• View Saved Passwords Inside Your Internet Browser

WiFi - Wireless Internet 9

• How to connect to WiFi - Windows 10 PC
• How to connect to WiFi - Mac
• Wireless Internet (WiFi) Terms of Use for Naropa University
• How to connect to WiFi - iPhone / iPad iOS
• How to connect to WiFi - Android

See all 9 articles

Email Setup 4

• Email Setup on Outlook for iPhone
• Email Setup on iPhone
• Email Setup on Android Mail App
• Email Setup on MacBook Apple Mail

Students 3

• Accessing Databases On and Off Campus
• Change Display Name - Self-Service and Canvas
• How to use the Video Recording Rooms

Staff & Faculty 9

• How to Add a Shared Mailbox to Outlook for Mac
• How to manage your Listserv
• How to Manage Your Sophos Email Quarantine and Block List
• Importing Meetings into Zoom LTI on Canvas
• Installing Smartsheets Add-in for Outlook 2016 and Outlook365

See all 9 articles

Classroom Technology 4

• Technology Classroom Policy
• How to Play a DVD in the Classroom
• Using Zoom with Canvas FAQ
• How To Use an OWL Classroom

Naropa Mitel Phone System 9

• Change Voice Mail Greeting and Name
• Assign a Phone
• Your Desk Phone Button Guide
• Change Voicemail Greeting and Name Remotely
• Setting up Softphone on a Naropa Computer

See all 9 articles

Printing 2

• How to use Mobile Print (Emailing the Printer)
• How to use your ID Card at the Printer / Copier

MFA Multi-Factor Authentication 2

• MFA Multi-Factor Authentication
• How to check if user has MFA setup

Applying Students FAQ 0

IT Policy 7

• Naropa University Email Policy
• Mobile Device Support Policy
• Support Priority Policy
• Wireless Internet (WiFi) Terms of Use & Policy
• Password Policy for Staff & Faculty

See all 7 articles

Workstudy 0