Naropa University IT Helpdesk
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303-245-4609
Knowledge base
Naropa Student Jobs
Workstudy Positions
1
Naropa Student Jobs - Workstudy Positions
Information Technology Help
Working Remotely
15
Zoom - Set Up and Basics
How to Access Colleague Self-Service
Windows - Remote Desktop Connection to Naropa PC
Mac VPN Setup - Check Point
Mac - Remote Desktop Connection to Naropa PC
View all 15
Password Help - ALL Users
3
How To Reset a Forgotten Password
Set up Automatic Password Recovery
View Saved Passwords Inside Your Internet Browser
WiFi - Wireless Internet
9
How to Connect to WiFi on Windows 10 PC
How to Connect to Naropa Network WiFi on Mac
How to connect to WiFi - iPhone / iPad iOS
How to connect to WiFi - Android
How to connect to WiFi - Chromebook
View all 9
Email
6
Email Setup on Outlook for iPhone
Email Setup on iPhone
Email Setup on Android Mail App
Email Setup on MacBook Apple Mail
Encrypt Email
View all 6
Students
5
Accessing Databases On and Off Campus
Change Display Name - Self-Service and Canvas
How To Log In To Canvas
Past Canvas Courses are Showing
Students - Welcome To Naropa - How To Use Our Technology
Staff & Faculty
12
How to Add a Shared Mailbox to Outlook for Mac
How to manage your Listserv
How to Manage Your Sophos Email Quarantine and Block List
Importing Meetings into Zoom LTI on Canvas
Installing Smartsheets Add-in for Outlook 2016 and Outlook365
View all 12
Zoom
3
Zoom HIPPA Information
Zoom - Switch Accounts
How To Sign Into Zoom at Naropa
Classroom Technology
6
Classroom Technology Instructions
Technology Classroom Policy
How to Play a DVD in the Classroom
Using Zoom with Canvas FAQ
How to Login to the Classroom Computers
View all 6
Mitel Phone System
10
Change Voice Mail Greeting and Name
Setting up Softphone to Work Remotely
Assign a Phone
Your Desk Phone Button Guide
Change Voicemail Greeting and Name Remotely
View all 10
Printing
5
Printing From a Naropa Computer
Changing Printer Drawer Default
Setting Up the Counseling Center Copier as a Printer
Syncing your ID Card at the Printer
Link for at home or hotspot printing
Information Security
3
MFA: Instructions for Setting up Microsoft Authenticator with Your MyNaropa Account
How To Defend Yourself Against Social Engineering
Hackers Are Targeting Higher Education
Applying Students FAQ
0
IT Policy
7
Naropa University Email Policy
Mobile Device Support Policy
Support Priority Policy
Wireless Internet (WiFi) Terms of Use & Policy
Password Policy for Staff & Faculty
View all 7
Workstudy
0
NCCC
0
NSCC
1
NSCC Orientation Document from Information Technology
Perceptive
1
Perceptive Client Installation
General
2
How to update your personal email address, address, and display name
Adding Canvas Calendar To Outlook
Practice Room Video Labs
3
How To Schedule a Practice Session in the Nalanda Video Lab Rooms
How to use the Video Recording Rooms
How To Record Your Practice Session (PDF)
Microsoft Office
0
MyNaropa/Sharepoint Help
Sharepoint Introduction
3
What Is SharePoint?
SharePoint Roles & Responsibilities
Getting Help in MyNaropa (SharePoint)
Acuity
Acuity Setup and Support
1
Acuity Setup and Support
Help Desk Software
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