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303-245-4609
Knowledge base
Information Technology Help
Working Remotely
16
Zoom - Set Up and Basics
Windows VPN Instructions - Check Point
How to Access Colleague Self-Service
Windows - Remote Desktop Connection to Naropa PC
Mac VPN Setup - Check Point
See all 16 articles
Password Help - ALL Users
4
How To Reset a Forgotten Password
How to Update Your Password
When you recently updated or changed your Password
View Saved Passwords Inside Your Internet Browser
WiFi - Wireless Internet
9
How to connect to WiFi - Windows 10 PC
How to connect to WiFi - Mac
Wireless Internet (WiFi) Terms of Use for Naropa University
How to connect to WiFi - iPhone / iPad iOS
How to connect to WiFi - Android
See all 9 articles
Email Setup
4
Email Setup on Outlook for iPhone
Email Setup on iPhone
Email Setup on Android Mail App
Email Setup on MacBook Apple Mail
Students
4
Accessing Databases On and Off Campus
Change Display Name - Self-Service and Canvas
How to use the Video Recording Rooms
Students - Welcome To Naropa - How To Use Our Technology
Staff & Faculty
9
How to Add a Shared Mailbox to Outlook for Mac
How to manage your Listserv
How to Manage Your Sophos Email Quarantine and Block List
Importing Meetings into Zoom LTI on Canvas
Installing Smartsheets Add-in for Outlook 2016 and Outlook365
See all 9 articles
Classroom Technology
4
How To Use An Owl Technology Classroom
Technology Classroom Policy
How to Play a DVD in the Classroom
Using Zoom with Canvas FAQ
Naropa Mitel Phone System
9
Change Voice Mail Greeting and Name
Setting up Softphone to Work Remotely
Assign a Phone
Your Desk Phone Button Guide
Change Voicemail Greeting and Name Remotely
See all 9 articles
Printing
2
How to use Mobile Print (Emailing the Printer)
How to use your ID Card at the Printer / Copier
MFA Multi-Factor Authentication
2
MFA Multi-Factor Authentication
How to check if user has MFA setup
Applying Students FAQ
0
IT Policy
7
Naropa University Email Policy
Mobile Device Support Policy
Support Priority Policy
Wireless Internet (WiFi) Terms of Use & Policy
Password Policy for Staff & Faculty
See all 7 articles
Workstudy
0
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