Acuity Setup and Support

Modified on Wed, 19 Jan 2022 at 03:49 PM

What is Acuity?

Its an online assistant to schedule office hours.

Please click the following link to schedule a time with a technician to setup your Acuity account or to support you on your Acuity issue.

How to access Scheduling

Set your availability

Use availability to decide when you're open for appointments. You can:

  • Set regular weekly hours.
  • Cancel regular weekly hours on particular days using override hours.
  • Use override hours in place of regular weekly hours to set hours day-by-day.

After you've set your availability, a small version of your Appointment Calendar will appear in the Scheduling panel. Specific days will be highlighted as clients book appointments.

To learn more, visit Managing availability and calendars.

Add appointment types

Create appointment types for the different services you offer. Clients usually begin the scheduling process by choosing the appointment type they want to book.

To learn more, visit Creating and editing appointment types.

Add Scheduling to your site

Share your scheduling page with clients by adding a scheduling block to your Squarespace site. Connect the scheduling block to your general scheduling page to show clients all of your appointment types that are public and available to book.

Tip: To make an appointment type exclusive to certain visitors, add the scheduling block to a member area.

As your Scheduling account grows, you can use a drop-down menu that will appear here to connect the block to specific calendars, categories of appointment types, and more.

You can also share your scheduling page outside of Squarespace.

To link to your scheduling page:

  1. In Scheduling, click Scheduling page link.
  2. Under Direct links & embedding, click Direct link.
  3. Use the drop-down menu to select either the general scheduling page or direct schedulers for specific appointment types, calendars, and more. If you have only one appointment type and one calendar, this drop-down menu won't appear.
  4. Click Copy to copy the link.
  5. Paste the link wherever you're sharing your general scheduling page.

You can then customize the direct link to your general scheduling page, specific appointment types, and individual calendars. Learn more in Customizing your Scheduling links.

Integrate Scheduling with other applications

You can sync calendars with:

  • Outlook

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