MFA: AKA Multi-Factor Authentication

MFA is an additional security measure that helps to protect your Naropa account. When logging in, you will need your email address (aka username), password, AND your cell phone to approve the sign-in request.

MFA Edit Link (for when you already have MFA set up):

  • Edit MFA
  • Edit recovery phone number 
  • Edit recovery email address (for automatic password resets)

Here are the steps for setting up Microsoft Authenticator with your MyNaropa account:

Download and install the Microsoft Authenticator app on your mobile device using the appropriate QR code below.

The app icon should look like this.




Once you have the application downloaded; On your computer, go to and sign into MyNaropa with your credentials.

It will say ‘More information required’ on the computer screen, click next.

Open the Microsoft Authenticator app on your mobile device.

In the app, click on the plus icon in the upper right corner of the screen to add a new account.

Select ‘Add Account’, then select ‘Work or school account’, and then select ‘Scan QR Code.’ 


Use your mobile device's camera to scan the QR code displayed on the MyNaropa website.

Once the app has scanned the QR code, your MyNaropa account will be added to the app.

Return to the MyNaropa website and click "Next" to proceed.

On the next screen, you will be prompted to approve the login that is displayed in the Microsoft Authenticator app, select approve.

Please be sure to choose 'Authenticator App Approval Request' when choosing your method of Authentication.

That's it! You have now set up Microsoft Authenticator for your MyNaropa account. The next time you log in to your MyNaropa account, you will be prompted to use Microsoft Authenticator as your second factor of authentication.


If you deny a request, you can try logging in again within 5 min.

If you seem to be locked out of your account because you denied too many requests, then please reach out to the IT department:


If you did NOT try to sign in to your account, but you got a sign-in request, THEN DENY THE REQUEST! Your account may have been compromised. Change your password and contact the IT department ASAP.


We know that MFA is cumbersome and annoying at times. If you would like some help setting up or using MFA, please contact the IT Department and we will walk you through the process and

Thank you!

Naropa IT